Refund Policy
A legal disclaimer
While having an "all sales final" policy is acceptable, consumer protection laws often mandate remedies for defective or misrepresented products, FindLaw states. The disclaimer acknowledges this by stating that refunds will be honored if "required by applicable law".
Refund Policy - the basics
All Sales Are Final At Outdoor Kustom Kitchens, we strive to provide high-quality products and a seamless shopping experience. Due to the nature of our products, particularly customized items, we maintain an "All Sales Are Final" policy. **No Returns, Exchanges, or Refunds:** Once a purchase is completed on Outdoor Kustom Kitchens, **all sales are considered final**. We do not offer returns, exchanges, or refunds for any reason, except as explicitly stated in this policy or as required by applicable law. **Custom Orders:** Please be aware that all custom ordered products are specifically made to your specifications. As such, these items are **non-returnable and non-refundable under any circumstances**. We encourage you to carefully review your custom order details before finalizing your purchase. **Defective or Damaged Products:** In the unlikely event that you receive a product that is defective or damaged upon arrival, please contact our Customer Service team at info@Outdoorkustomkitchens.com or Customer Service Phone #1-971-228-6290 immediately of receiving your order.
What to include in the Refund Policy
We will work with you to find an appropriate resolution, which may include repair or replacement, depending on the nature of the issue. Proof of purchase and photographic evidence of the defect or damage may be required. **Your Legal Rights:** This "All Sales Are Final" policy does not affect any statutory rights you may have under applicable consumer protection laws regarding defective or misrepresented products.